First Premier Home Warranty
A budget two-plan option with a long list of add-ons — read the fine print.
Read the fine print before enrolling
First Premier currently carries meaningful reputation and regulatory red flags. This Old House's 2026 review declines to recommend them; the company is barred from selling policies in California under a 2021 agreement with the CA Department of Insurance; and recent BBB and Trustpilot reviews show a repeated pattern of refund delays and claim denials. Weigh the fine print carefully.
Why homeowners choose First Premier Home Warranty
- Two plans (Premier & Platinum) with 16–20 optional add-ons for customization.
- Lower starting price than most competitors (~$40/mo).
- 90-day guarantee on parts (vs. the industry-standard 30 days), though only 30 days on labor.
- Coverage transfers if you sell your home.
Plans & pricing
- HVAC
- Plumbing
- Electrical
- Kitchen appliances
- Ceiling & exhaust fans
- Garage door opener
- Everything in Premier
- Second HVAC unit
- Washer
- Dryer
- Refrigerator
Popular add-ons
Pros & things to know
Pros
- Lower entry price
- Long parts guarantee (90 days)
- Wide add-on list
Things to know
- Not available to California residents (2021 CA Department of Insurance agreement)
- B rating with BBB and a recent pattern of complaints about refund delays and claim denials
- $15,000 annual aggregate payout cap, lower than several competitors
- No mobile app
Reviews
We surface real third-party review data instead of writing testimonials. Below: aggregate scores across platforms, honest theme summaries, and a live Trustpilot feed of dated customer reviews.
| Source | Score | Notes | Link |
|---|---|---|---|
| Trustpilot | Mixed | recent pattern of complaints | View source |
| BBB | ~3.8 / 5 | small sample | View source |
| ConsumerAffairs | Limited data | — | View source |
What customers praise
Public review data is limited and mixed. Some reviewers highlight a lower entry price and the 90-day parts guarantee.
Recurring complaints
This Old House's 2026 review does not recommend the company, citing licensing issues (barred from selling in California under a 2021 CA Department of Insurance agreement) and a pattern of refund-delay and claim-denial complaints. We recommend weighing the fine print carefully.
Live reviews from Trustpilot
We surface First Premier Home Warranty's live, dated customer reviews from Trustpilot rather than hand-writing testimonials. Read the current reviews directly on Trustpilot:
View First Premier Home Warranty on Trustpilot